ZAINAB ALKHAROUSI
Administration Officer
Profile summary
A 32 years old accomplished customer service professional with over 10 years of experience. Adept at managing high-pressure environments and maintaining excellent service standards. Seeking a challenging role that allows for career advancement while leveraging my skills in administration, problem-solving, and customer relations.
Key skills
Professional experience
• In charge of the Emirates Airline Medical Fitness Center. • Manage communication and coordination tasks between the organization and Emirates Airlines. • Handle inquiries, scheduling, and provide necessary support to ensure smooth operations. • Prepare official emails, reports, and correspondence professionally. • Ensure all tasks are completed accurately and in compliance with organizational policies.
• Manage daily operations while ensuring full compliance with relevant policies and procedures. • Deliver exceptional customer service and maintain high satisfaction levels across all functions. • Participate in ongoing training programs to continuously develop skills and knowledge. • Foster teamwork by building and maintaining strong relationships with colleagues, offering guidance and support. • Carry out additional duties and responsibilities as assigned by supervisors.